About Us - Current Positions

Telemarketer

Location: Orange County (Primary), Los Angeles County, San Bernardino County

Position Description:

This position will provide telemarketing support to the sales department by engaging prospective organization’s key decision makers, creating effective dialogue that obtains valuable information and scheduling meetings on behalf of the sales team. Also ensures information collected is properly documented in the sales system.

Areas of Accountability:

• This is a true telemarketing role so the ideal candidate is comfortable conducting 70-90 telephone cold calls daily with the intention of gathering information on suspect accounts including qualification of the account as a potential prospect and more importantly to "disqualify" those accounts that would not benefit from our services; develop a target account list using information gathered and continue to market to the target account decision maker.
• Perform planning activities to develop "Calls this week", "Eight before Eight", and "Five after Five" which equates to developing priority call lists including those that will be called either before or after normal business hours.
• Engage prospective organizations key decision maker(s) using conversation and effective dialogue to understand their technology challenges; if discussions are with the gatekeeper establish relationship with the gatekeeper to identify potential needs and gather information on the suspect.
• Schedule 3-5 face-to-face sales meetings weekly for a member of the Sales team.
• Accurately and diligently update lead records in sales systems based on criteria established by management.
• Generate daily activity reports and submit to management for review.
• Manage, track and provide sales opportunity status on all sales leads to management.
• Develop and refine calling processes, procedures, and work flow to ensure continuous personal improvement; document processes utilizing tools and established methodology as directed by management.

Experience/ Skills set:

• Associates degree preferred, 2 years of demonstrated successful experience in making cold calls, demonstrated knowledge of Microsoft Office Applications as well as use of sales systems; previous background in and/or knowledge of IT environment.

**Employee Referral Program

for each person that you refer that is hired and remains with the Company for a minimum of 6 months, KnowledgeCentrix will pay you a referral bonus of $2,000 upon their 6th month anniversary date. Managers are not eligible for the referral bonus.

Apply: Send Resume for this position to operations.jobs@knowledgecentrix.com